1. Who we are
Gastroclima Group OÜ (“we”, “us”) operates the website gastroclimagroup.com. Operating address: 61 rue de Lyon, 75012 Paris, France. VAT No. EE103005575. Commercial Register number: 17528024. Contact: contact@gastroclimagroup.com.
2. What data we collect
When you use our contact, quotation or spare-parts forms, we collect the information you provide: name, company, country, email address, phone/WhatsApp number and the content of your enquiry. We also collect limited technical data (IP address, browser type) through standard server logs and, where you consent, analytics cookies.
3. Why we process your data
We process your data to respond to your enquiries, prepare quotations, supply spare parts and provide customer support (performance of pre-contractual and contractual measures, Art. 6(1)(b) GDPR), and to maintain the security of our website (legitimate interest, Art. 6(1)(f) GDPR). Analytics data is processed only with your consent (Art. 6(1)(a) GDPR).
4. How long we keep your data
Enquiry data is retained for as long as necessary to handle your request and for legitimate business follow-up, after which it is deleted. Data connected to a business transaction is retained for the period required by applicable accounting and tax law.
5. Who receives your data
Your data is not sold or shared for marketing. It may be processed by our website hosting provider and email service acting as processors under GDPR-compliant agreements. Data is not transferred outside the EU/EEA unless adequate safeguards apply.
6. Your rights
Under the GDPR you have the right to access, rectify or erase your personal data, restrict or object to its processing, and receive it in a portable format. You may also lodge a complaint with your local supervisory authority. To exercise any right, contact us at contact@gastroclimagroup.com.
7. Updates
We may update this policy from time to time. The current version is always published on this page.